Privacy Policy

1. Introduction

Welcome to InteractED ("we," "us," or "our"), operated by Xperiences AI. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website at www.interacted.app and our related services (collectively, the "Platform"). By using the Platform, you agree to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide

• Account Information: When you register, we collect your name, email address, and password.
• Profile Information: Any additional details you choose to add to your profile.
• Payment Information: If you make a purchase, payment details are processed securely through our third-party payment processor (Stripe). We do not store your full payment card information on our servers.
• Communications: Messages you send through contact forms, support requests, or community features.

2.2 Information Collected Automatically

• Usage Data: Pages visited, courses accessed, learning progress, time spent on lessons, and interaction patterns.
• Device Information: Browser type, operating system, device type, and screen resolution.
• Log Data: IP address, access times, and referring URLs.
• Cookies and Similar Technologies: We use cookies and local storage to maintain your session, remember preferences, and analyze usage patterns.

2.3 AI Feature Data

When you interact with our AI-powered learning features (such as the AI tutor, lesson help, or personalized recommendations), we collect your queries, responses, and interaction history with these features. This data is used to provide and improve the AI-assisted learning experience.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Provide and Maintain the Platform: Deliver courses, track your learning progress, and enable platform features.
• Personalize Your Experience: Offer personalized course recommendations, adaptive learning paths, and AI-powered tutoring tailored to your needs.
• Improve Our Services: Analyze usage patterns and learning outcomes to enhance course content, platform features, and the overall learning experience.
• Communications: Send account-related notifications, updates about courses, and (with your consent) marketing communications. You can opt out of marketing emails at any time.
• Security and Fraud Prevention: Detect, prevent, and address security issues and abuse.
• Legal Compliance: Comply with applicable laws, regulations, and legal processes.

4. How We Share Your Information

We do not sell your personal information. We may share your data in the following circumstances:

• Service Providers: With third-party vendors who help us operate the Platform, including cloud hosting (Microsoft Azure), payment processing (Stripe), authentication (Supabase), and analytics providers.
• AI Service Providers: Your interactions with AI features may be processed by third-party AI service providers to deliver AI-powered learning assistance. These providers are bound by contractual obligations to protect your data.
• Legal Requirements: When required by law, regulation, or legal process, or to protect the rights, safety, or property of InteractED, our users, or the public.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. If you delete your account, we will remove your personal data within a reasonable timeframe, except where retention is required by law or for legitimate business purposes (such as fraud prevention).

6. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit (TLS/SSL), secure authentication, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information.
• Portability: Request a copy of your data in a portable format.
• Opt-Out: Unsubscribe from marketing communications at any time using the link in our emails.
• Cookie Preferences: Manage cookie settings through your browser.

To exercise any of these rights, please contact us at xperiencesai@gmail.com.

8. Children's Privacy

The Platform is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected data from a child under 13, we will take steps to delete that information promptly. If you believe a child has provided us with personal information, please contact us.

9. Third-Party Links

The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of the Platform after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

InteractED
Email: xperiencesai@gmail.com
Website: www.interacted.app